Insights

First Data synthesizes industry knowledge, real-world experience and potential opportunities into key insights. These Insights are as integral to the way we do business as our products and services. Change—specifically innovative, pioneering change—represents opportunity. Our experts offer points of view on various topics to help you navigate today's ever-changing technology and the future of payments.

Payment Strategies for eCommerce Growth

Phil Levy
As the eCommerce channel continues to grow across geographies and vertical markets, it will soon represent more than 10 percent of total retail sales.

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Perspective: Foreign Shopper Confusion and Dissatisfaction

Brian Frey
Trying to do my part to improve the state of the economy, I went to the mall to treat myself to some new clothing and jewelry. As I waited in line to pay for my purchase, a woman in front of me with limited knowledge of English asked me the cost of the item she had in hand. I thought that she couldn’t read the price ticket so I rattled off the price. She apologized and said she could read the tag but didn’t know if it was a "good price."

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Perspective: Challenges and Risks in Cross-Border eCommerce Expansion

Souheil Badran
Setting up an international business or cross-border Web is a complex endeavor. Most successful merchants will say it’s worth the effort, but newcomers will face a few challenges.

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Perspective: Challenges and Opportunities of Cross-Border eCommerce

Souheil Badran
As the global eCommerce market continues to expand, merchants are presented with huge revenue and growth opportunities. But until recently, many merchants have relied on a single Web site to serve customers around the world. While many companies still rely on this model, the one-size-fits-all approach is increasingly being displaced by cross-border eCommerce.

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Perspective: Linking STAR® Debit Card Accounts to PayPal®

Julie Saville
First Data recently announced an agreement with PayPal® that allows debit cardholders in the STAR® Network to link their debit cards to PayPal accounts right from their financial institution’s online banking site. This is an industry first and we’re excited to be working with PayPal to help consumers feel more comfortable when they shop online.

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Consumer Online Shopping Fears

First Data Competitive Intelligence
Read the First Data-sponsored Consumer Online Shopping Fears Study focused on consumer attitudes and behaviors.

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