Insights

First Data synthesizes industry knowledge, real-world experience and potential opportunities into key insights. These Insights are as integral to the way we do business as our products and services. Change—specifically innovative, pioneering change—represents opportunity. Our experts offer points of view on various topics to help you navigate today's ever-changing technology and the future of payments.

Rethinking Outsourcing in Light of Economic Conditions

Margaret Haynes
First Data brings outsourcing to the table in light of current economic conditions.

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Outsourcing to Boost Liquidity

Nadeem Shaikh
First Data Head of Financial Institutions provides advice on Outsourcing to Boost Liquidity.

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Capellas Shares Economic Insights at Grocers Convention

Michael Capellas
Read Michael Capellas’ thoughts on the economy as shared at the National Grocers Association (NGA) convention.

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Building on Trust: Account Statements Should Be Personalized and Integrated

Tim Rosenthal
Read Tim Rosenthal’s views on how businesses can use personalized account statements to build trust with customers and deliver messages.

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Is Your Internet Banking Solution Costing You Customers?

Brent Warrington
First Data provides insights on the importance of Internet Banking in customer satisfaction.

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Rethinking the Case for Hosted IVR

First Data Thought Leadership
First Data provides insight into why it's time to begin rethinking the case for hosted IVR.

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