Insights
First Data synthesizes industry knowledge, real-world experience and potential opportunities into key insights. These insights are as integral to the way we do business as our products and services are. Change—specifically innovative, pioneering change—represents opportunity. Our experts offer points of view on various topics to help you navigate today’s ever-changing technology and the future of payments.
Michael Hursta
There are many examples of secondary markets that have developed for consumers to buy and sell pre-owned products. The Internet has helped facilitate growth in this business model and today it’s easy to find sites that specialize in the resale of products such as coins, furniture, and automobiles. Is there an opportunity for gift cards to be sold the same way?
Continue Reading Perspective: Secondary Gift Card Markets
First Data Thought Leadership
Following a positive 2009 holiday performance, U.S. merchant branded gift card sales continued to gain traction in the first half of 2010.
Continue Reading First Data’s 2010 First-Half Gift Card Performance Report
William Reid
Read First Data’s new white paper to find out if your institution is ready to take full advantage of a robust commercial card program.
Continue Reading The Unified Commercial Card Portfolio: A New Revenue Opportunity for Banks
First Data Thought Leadership
Read First Data’s latest success story to learn how Compass Group’s new rewards program led to increased customer visits and average ticket sizes at the cafes it operates.
Continue Reading Flexibility Means Success for Compass Group Loyalty Programs
Joe Samuel
First Data and its employees made significant efforts to help the victims in Haiti after the devastating earthquake that hit the country earlier this year. Learn more about what we've done and how our contributions are helping the recovery process.
Continue Reading Perspective: First Data and Employees Step Up to Help Haiti Earthquake Victims
Michael Hursta
Have you ever received a gift card to a store where you’d never shop? Chances are you have — and if you’re like most people, you may have left the card in a drawer and forgotten about it. Now, there’s an alternative.
Continue Reading Perspective: Gift Card Exchanges
Barbara Roeber
Payments make up the fifth “P” of marketing, included in the mix of product, price, promotion and place. After all, businesses can’t make money if they can’t take money.
Continue Reading Perspective: Payments is the Fifth “P” of Marketing
Christa Goeson
In honor of Small Business Week (May 23–29, 2010), First Data is featuring “Perspectives” postings for small business.
Continue Reading Perspective: Small Business Week 2010—A Salute to Small Business
First Data Government and Transit Task Force
Learn how to transition away from expensive, inflexible proprietary fare systems—improving customer service and freeing up resources
Continue Reading Transit Payment Systems: A Case for Open Payments
Michael Hursta
First Data’s Michael Hursta spoke on the panel entitled “State of the Market: Closed Loop” at Prepaid Expo 2010 today.
Continue Reading Perspective: Prepaid Expo Slides – Closed Loop Prepaid
Michael Hursta
Gift cards are one of the most popular and desirable gift choices available. Merchants need to stand out from the pack with card designs and features that really connect with consumers. And businesses need a convenient and fast way to order individual or bulk cards. To that end, First Data has entered into an agreement to make the new DimpleDough card management and marketing program available to our gift card clients.
Continue Reading Perspective: Making stronger connections with gift card purchasers
Anne Howard
Holiday shopping season is upon us and it’s time to get your shopping lists together! Consumers will be preparing for holiday shopping while trying to stay on budget. Many struggle with finding the perfect gift that’s affordable, but still meaningful. Gift cards are the perfect solution.
Continue Reading Perspective: How to Make Gift Cards Special this Holiday Season
First Data Thought Leadership
First Data shares their holiday gift card predictions in the 2009 Holiday Gift Card Forecast.
Continue Reading 2009 Holiday Gift Card Forecast
